Embedded Files
Sheppard Enterprises – IT Systems Administrator - June 2022 – December 2023
Power Utilized: I managed user access and kept the digital gates secure.
Power Utilized: I was the wizard behind the scenes for internet, Wi-Fi, telecom, and email magic.
Power Earned: I was the webmaster extraordinaire, weaving digital spells for marketing success.
Power Developed: I was on-site to rescue the day when technology throws a tantrum.
Power's Refined: I was the hardware hero, building, engineering, and ensuring everything runs smoothly.
Power's Refined: I'm always at your service for troubleshooting needs.
NewRez, Ft. Washington, PA - System Support Analyst II - May 2021 – May 2022
Power Earned: I was part of the elite NewRez / Caliber System Support Service Desk.
Power Utilized: I managed user accounts and access through calls, intercom chat, and Jira ticketing.
Power Developed: I vanquished application demons like Adobe, Azure AD, and Cisco with ease.
Power's Refined: I maintained the digital fortress, handling terminations and account security.
Main Line Health, Berwyn, PA - Account Provisioning Help Desk Tech - February 2020 – April 2021
Power Earned: I was a key player in the MLHS Access Management/IT Help Desk team.
Power Utilized: I ruled over user accounts and group access with my trusty Active Directory sword.
Power Developed: I fought the good fight against monthly terminations and kept accounts safe.
Power Developed: I verified identities like a pro and defended Main Line Health with PeopleSoft magic.
Power's Refined: I provided information security services and O365 wisdom.
Iron Mountain, Collegeville, PA - Vulnerability Management Analyst - June 2018 – Dec 2019
Power Earned: I was part of the global GSRS Vulnerability Management Group.
Power Utilized: I battled vulnerabilities, researched security tools, and defended Iron Mountain.
Power Developed: I prioritized threats and crafted plans for cyber-attack defense.
Power Developed: I joined forces with IT to create NIST Cyber Security Framework strategies.
Power's Refined: I optimized vulnerability management and created Tenable Dashboards.
Power Mastered: I teamed up with the Cyber Incident Response Center for zero-day heroics.
Valley Forge Casino Resort, King of Prussia, PA - IT Operations Technician I - June 2017 – March 2018
Power Earned: I was a member of the IT Infrastructure/Operations Team.
Power Utilized: I managed user accounts and supported epic IT upgrades.
Power Refined: I created golden images for the digital age.
Power Developed: I protected the IT realm with Cylance antivirus magic.
Power Refined: I ruled over Office 365 licensing and access.
United States Marine Corps, Camp Pendleton, CA - Aviation Maintenance Admin Logistics Specialist - Nov 2007 - Nov 2011
Power's Developed: I was the data analyst extraordinaire, managing software applications for the helicopters.
Power's Refined: I earned multiple meritorious awards for my impeccable records.
Power Earned: I rose to the rank of Sergeant and led my fellow Marines.
Power Mastered: I mastered digital data entry and tracked engine components with precision.
Power Developed: I developed my leadership and communication skills within a fierce division.
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